HRD Corp 2023 CSI Survey

This year’s Customer Satisfaction Index (CSI) Survey aims to collect your every feedback to improve and serve you better. This survey is available from 1 to 31 December 2023. We would like to hear your honest opinions, so rest assured that your personal responses and information will be kept confidential.

ABOUT TRAINING FRAMEWORK REVIEW

HRD Corp is reviewing its training framework to realign with the original spirit and intent of the PSMB Act 2001, focusing on two key priorities:

1. Enhancing Training Quality – Greater emphasis on recognised certification-based and job-specific training aligned with industry needs; and ensure effective training delivery.

2. Expanding Training Opportunities – Widening access to levy-funded training to benefit more employees across industries.

This initiative supports Malaysia’s national aspiration of achieving a 35% skilled workforce.

Your Voice Matters. Help Shape the Future of Training.
We invite employers, training providers, industry associations and all relevant stakeholders to review the proposed framework and share their views.
Your feedback will help inform HRD Corp’s deliberations and shape a more effective, inclusive and industry-relevant training ecosystem.
Share Your Feedback – Shape the Way Forward
Draft Training
Framework Document
Share Your
Feedback
Your participation is invaluable in helping us enhance our services and strengthen our relationship with you.
Thank you for being a valued part of our journey!
HRD Corp is reviewing its training framework to realign with the original spirit and intent of the PSMB Act 2001, focusing on two key priorities:

1. Enhancing Training Quality – Greater emphasis on recognised certification-based and job-specific training aligned with industry needs.

2. Expanding Training Opportunities – Widening access to levy-funded training to benefit more employees across industries.

This initiative supports Malaysia’s national aspiration of achieving a 35% skilled workforce.
Your Voice Matters. Help Shape the Future of Training.
We invite employers, training providers, industry associations and all relevant stakeholders to review the proposed framework and share their views.
Your feedback will help inform HRD Corp’s deliberations and shape a more effective, inclusive and industry-relevant training ecosystem.
Share Your Feedback – Shape the Way Forward

RESOURCES

Training Framework Review

Loading document...

Training Framework Review

Levy Policy Public Feedback
Training Framework Review Survey